I’ve just finished reading ‘Designing a Successful KM Strategy’ by Stephanie Barnes and Nick Milton.
I’ll review it in due course but for now, thought the 10
principles listed in Chapter 4 were worth listing here:
KM implementation needs to be organisation-led;
tied to organisation strategy and to specific organisation issues.
KM needs to be delivered where the critical
knowledge lies, and where the high value decisions are made.
KM implementation needs to be treated as a
behaviour change programme.
The endgame will be to introduce a complete
management framework for KM.
The framework will need to be embedded into the
The framework will need to include governance if
it is to be sustainable.
The framework is to be structured, rather than
KM implementation should be a staged process,
with regular decision points.
KM implementation should contain a piloting
KM implementation should be run by an
implementation team, reporting to a cross-organisational steering group.
I’ll look at these in more detail in my next post.
To discuss how to design and implement a KM strategy, please
get in touch or visit the Knoco website.
Wednesday, 15 April 2015
Thursday, 2 April 2015
I just got my hands on a copy of this book by my colleagues, Stephanie Barnes and Nick Milton.
I'm whizzing through it (nearly done!) and hope to have a review up on this blog within the week.
The balance between researching an academic thesis and writing a 'Dummies' Guide' is a difficult one to strike. However, this book gets it just right in my view. I am impressed by how accessible it is, with valuable insights gained from many years of work at the KM coalface.
KM sometimes gets a bad name, not entirely unfairly. However, I particularly like the way this book explains why some KM interventions fail to generate their expected value and sets out how these shortcomings can be addressed.
The over-riding message I take away from this is that this isn't a game, and deserves time, effort and, crucially, judgement on where and how KM can help a business in its wider, commercial strategy.
More to follow when I'm done!